Return-policy

1. Return Window

• We accept returns within 30 days of the delivery date.
• Items must be unused, in their original packaging, and in resalable condition.

2. Eligibility

• Eligible Items: Most products unless explicitly stated as non-returnable (e.g., perishables, personalized/custom items, or hygiene-sensitive products).
• Non-Returnable Items:
  • Opened or used products (for health/safety reasons).
  • Items damaged due to customer misuse.
  • Final sale items marked “non-returnable.”

3. Return Process

• Step 1: Contact our support team at [email protected] within the return window to request a Return Merchandise Authorization (RMA) number.
• Step 2: Securely package the item with the original receipt/invoice and include the RMA number.
• Step 3: Ship the item to:
  128, Sahyog society part-1, B/H satyanarayan society, punagam, surat, gujarat, india, 395010

4. Refunds

• Refunds are processed within 5–10 business days after receiving and inspecting the returned item.
• Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item shipped).

5. Exchanges

• Exchanges are subject to product availability. Contact us first to confirm stock.

6. Return Shipping Costs

• Customers are responsible for return shipping fees unless the return is due to a defective/wrong item.

7. Damaged or Defective Items

• Contact us within 7 days of delivery for replacements or refunds. Include photos of the issue.

8. International Returns

• International customers are responsible for customs fees and return shipping costs.

9. Warranty

• In consumable product no guaranty

10. Contact Us
For questions, email [email protected]